Business Analysis is the most important aspect of our Consulting Service as it proves to be the spine of any project that we work upon. We identify the needs in the business and find the appropriate solution for them. The features that we cover in our Business Analysis step are as follows:
Focuses on understanding the needs of the business as a whole, its strategic direction, and identifying initiatives that will allow a business to meet those strategic goals. It also includes:
- Creating and maintaining the business architecture
- Conducting Project Feasibility Studies
- Identifying new Business Opportunities
- Scoping and Defining new Business Opportunities
- Preparing the Business Case
- Conducting the initial Risk Assessment
- Political (Current and potential influences from political pressures)
- Economic (The local, national and world economy impact)
- Sociological (The ways in which a society can affect an organization)
- Technological (The effect of new and emerging technology)
- Legal (The effect of national and world legislation)
- Environmental (The local, national and world environmental issues)
This is used to perform a core environmental analysis by defining the attributes of MOST to ensure that the project is aligned to each of the 4 attributes.
The four attributes of MOST
- Mission (where the business intends to go)
- Objectives (the key goals which will help achieve the mission)
- Strategies (options for moving forward)
- Tactics (how strategies are put into action)
This is used to help focus activities into areas of strength and where the greatest opportunities lie. The environmental features of every business has to keep a close watch on activities (Corporate/Government/Individual/Industry-wise) to constantly monitor STRENGTH-WEAKNESSES-OPPORTUNITY-THREAT.
The four attributes of SWOT:
- Strengths - What are the advantages? What is currently done well? (e.g. key area of best-performing activities of your company)
- Weaknesses - What could be improved? What is done badly? (e.g. key area where you are performing poorly)
- Opportunities - What good opportunities face the organization? (e.g. key area where your competitors are performing poorly)
- Threats - What obstacles does the organization face? (e.g. key area where your competitor will perform well)
This is used to prompt thinking about what the business is trying to achieve. Business perspectives help the business analyst to consider the impact of any proposed solution on the people involved.
There are six elements of CATWOE.
- Customers - Who are the beneficiaries of the highest level business process and how does the issue affect them?
- Actors - Who is involved in the situation, who will be involved in implementing solutions and what will impact their success?
- Transformation Process - What processes or systems are affected by the issue?
- World View - What is the big picture and what are the wider impacts of the issue?
- Owner - Who owns the process or situation being investigated and what role will they play in the solution?
- Environmental Constraints - What are the constraints and limitations that will impact the solution and its success?
This is used to prioritize requirements by allocating an appropriate priority, gauging it against the validity of the requirement itself and its priority against other requirements.
- Must have - or else delivery will be a failure
- Should have - otherwise will have to adopt a workaround
- Could have - to increase delivery satisfaction
- Would like to have in the future - but won't have now
This technique is used when analyzing the expectations of multiple parties having different views of a system in which they all have an interest in common, but have different priorities and different responsibilities.
- Values - constitute the objectives, beliefs and concerns of all parties participating. They may be financial, social, tangible and intangible.
- Policies - constraints that govern what may be done and the manner in which it may be done.
- Events - real-world proceedings that stimulate activity.
- Content - the meaningful portion of the documents, conversations, messages, etc. that are produced and used by all aspects of business activity.
- Trust - between users of the system and their right to access and change information within it.